Grievance and redress can be received through the “Integrated Service Center of Capital City”

A meeting was held with Mr.Uuganbat.B, head of the “Integrated Service Center of Capital City” and officials, in order to provide effective multi-faceted communication channels to citizens and stakeholders affected by the project within the framework of the project’s grievance and redress mechanism.

In the meeting, the sides discussed the need to focus on the prompt resolution of citizens’ suggestions and complaints by regularly exchanging opinions and complaints related to the project received by the 1800-1200 number and the Service center in the future. As a result of cooperation, it is possible to solve any complaints of citizens without delay.

Grievance and redress can be received through the “Integrated Service Center of Capital City”

Ulaanbaatar city’s “Parking Strategy” Training and Seminar Held

Specific Procurement Notice

The representative of the World Bank met with the head of the Land Management Agency of the Capital.

A capacity-building workshop was conducted with stakeholders as part of the Consulting Services for Feasibility studies, Detailed system designs and preparation of the procurement activities for the ITS upgrade.

A capacity-building workshop was conducted with stakeholders as part of the Consulting Services for Preparation of Public Transport Strategy of Ulaanbaatar.